Sydler’s expert management ensures your SAP applications run smoothly, allowing you to focus on conquering your business challenges.

At Sydler, AMS means “Enhancing the Value of Applications” for our customers.

Outsource your AMS service to us and we’ll manage your application’s operation, maintenance, versioning, and upgrades throughout its lifecycle. Sydler implements best practices, techniques, and procedures to ensure your application operates optimally, delivering top performance and efficiency.

The key features of our AMS services are:

• Shared pool Flexible pricing (based on fixed number days, number of tickets)
• Pay per use model
• Fixed Capacity model (onsite / offshore)
• Flexible time windows including 24/7 support
• ITIL based support framework
• SLA & OLA management
• Knowledge management